Great At Helping Us Understand This Process
Very pleasant experience with Royal United Mortgage LLC. Tim was one of the best representatives that I have had the pleasure of dealing with. He helped clear up any kind of fears I’ve had with this process by explaining things in a way that someone, like myself, that does not look at numbers like this everyday could understand. We went over multiple different options and built things around what I was looking for. I felt as if I was taking control over how much I would pay a month instead of someone telling me what to pay. I think the hardest part of this entire experience was narrowing down the options I had with my mortgage!! I would recommend Royal United Mortgage LLC and Tim to everyone!
Service Was Above & Beyond
We are very satisfied with the professional help we have received from Travis Towse. Travis went above and beyond to assist us in our mortgage needs. We would without hesitation refer our friends and family to him for their mortgage needs. Thank you Travis for your help and being able to close in a timely fashion.
Courteous & Made Me Feel Like A Friend
Kevin Kinnee was my loan agent and even though my case was very unusual and trying he was nothing but professional, courteous, and took care of me and made me feel like a friend. I am very satisfied with Royal United Mortgage LLC and would not hesitate to recommend them to all my friends and acquaintances.
Pleasant and Professional
Jaclyn Thompson and her team were very helpful during the whole of the refinancing process. She kept me up to date on the progress and responded quickly via email and or phone when I had questions. She is pleasant and professional and very knowledgeable regarding the subject matter. I normally don’t do recommendations but in this case I totally recommend them for any of your mortgage needs!!!
Pleasure Working With Royal United Mortgage LLC
Through the whole process Matt was great, he kept me up to date on all things, he was extremely polite, and just really good to work with! He didn’t hold back when there was bad news, and was always there if I needed to speak with him. It was a pleasure working with him! Thanks again Matt !!!
Extremely Helpful
Misty Ortiz was very helpful, guiding me through the process of filling out the paper work to close /refinance my house. She provided me several options to choose from and kept in touch with me .
Thorough and Prompt Service
I recently closed a mortgage with Royal United Mortgage LLC thru Sam Smith. I found Sam to be extremely thorough and prompt with handling my particular circumstances. My thanks to Sam and I highly recommend Sam and his expertise.
Highly Recommend
I have been dealing with Anthony Mock. He is knowledgeable, always answered all my questions, returned all my calls and helped me in a stressful time. I recommend him and your company highly.
Personable and A Pleasure To Work With
I was looking to refinance my home and get some cash back for home improvements. I was contacted by Patrick Lane and from the beginning I knew he was someone I wanted to work with. He was personable and a pleasure to work with. He did everything he said he would do and we closed the loan in two weeks just as he said we would! I spoke with him most everyday and he kept me up to date on what was happening. The process was so easy I would go this route again and recommend Royal United Mortgage LLC to anyone looking for a mortgage or to refinance as I did. I just can’t say enough good about Patrick and Royal United.
Pleasant Experience
My refinance experience with Patrick Lane was very pleasant. He was very helpful thru out all stages of the loan. He took the time to answer all my questions and I never felt rushed or pressured.