Impressed!
Thank you Royal United Mortgage. We are so pleased with our new mortgage. We accomplished 3 things with this mortgage, lower interest rate, removed FHA insurance, reduced the term 10 years. WOW! Thank you Andrew Collelo our loan officer who told us straight on everything. There was not one hitch; Andrew was there all the way. His communication was constant and nothing he said was untrue. We are so impressed and blessed. Thank you.
Knowledge, Patience and Kindness
What a great customer service representative you have in Lyndon Jones. This was my first experience and Lyndon walked me through each process with knowledge, patience, and kindness. I will recommend your company to any and every one because of the positive experience I have had due to Lyndon Jones. I would suggest Lyndon gets a bonus as I feel I got one from you because of Lyndon Jones personality and excellent communication skills.
Very Helpful and Timely
I would like to thank Patrick Lane for all of his help during this refinance. I couldn’t have done it without him. He was very helpful and quick to get things done. Would recommend him to anyone. Thank you again Patrick.
Pleasure to Work With
Thank you so very much, Royal United!!! Thanks to Lauren Ryan, and Amanda Roberts, not only will I save thousands of dollars, I will pay out in a very timely manner. Both were very helpful, very thorough and always friendly and a complete pleasure to deal with. I can never thank you enough…
True Professional
My wife and I were very pleased with how Royal United Mortgage handled the financing for our home. Specifically, John was a true professional. He was always prompt to answer any concerns and made sure he was available during our closing just in case anything popped up. There were no surprises though!
Efficient and Knowledgeable
Thank you, Jason Adamowicz, for making this refinance a breeze! Super customer service and product knowledge. Jason is efficient and answers any questions along the way. I couldn’t have asked for a better partner in getting this accomplished!
Dedicated and Courteous
John is a dedicated and courteous professional. He went through the process with us every step of the way and at times going above and beyond what was necessary. I would recommend Royal United Mortgage to anyone looking to buy a home or refinance. We were never pressured or coerced into anything that we didn’t need or want. We felt the John put our needs and wants before anyone else’s and made it a smooth process. We can’t thank him enough for his job well done. A job well done is an understatement but there are no words to describe how we felt about our experience with John and his company.
Very Impressive!
We had an excellent experience with Brad. The mortgage process was simple and efficient, and he secured a great interest rate for us. I would highly recommend Brad and Royal United Mortgage for their professionalism and exceptional customer service. Very impressive!
Valuable Insight
Chris Schultz did an excellent job of explaining the costs and the process involved in my refinance. He was always available for questions and saw me through the eSign technology. This was my third refinance and the only time I felt like an informed consumer.
Highly Recommend for Refinance
I was very impressed with the company’s dedication to their customers. Bree Ware was a delight to talk with. She was kind, professional, and informative. I would highly recommend Bree and her colleague Steve Holloway to those looking to refinance. Steve walked me through every document and explained the whole process to me. They opened my eyes to possibilities I had never even considered. Thank you!!!