From our first conversation to our last Jack was consistently available and knowledgeable. Once I emailed him after 9pm expecting to hear back from him the next day and within 20 minutes he responded. I tend to ask a lot of questions and like to review things to be sure I fully understand. Jack was always accommodating and patient. I never felt rushed or like I was bothering him. If he didn’t answer his phone I would receive a call back within minutes. The entire experience was extremely easy. I would highly recommend Royal United and especially Jack Brousseau to my family and friends. If we ever need mortgage loan help in the future I’ll be looking him up!