I was looking to refinance my home loan after reviewing my situation with about two other companies I was sold with Royal United after speaking with my loan officer, Jacob Montgomery. Mr. Montgomery was very pleasant in his approach and he made me feel like I had known him for a long time prior to talking to him before the first time. Mr. Montgomery made the process of getting all my information and the documents I needed very easily and without intimidation. Mr. Montgomery made assurances and he kept those assurances and in fact he appeared more patient with me than I would have expected of him. I was very pleased with my entire experience with Royal United! I am even more pleased with Mr. Montgomery with his work and his ability to positively reflect a positive image on behalf of Royal United. Mr. Montgomery is a great agent for Royal United!