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The moment you get on the phone with someone at Royal United Mortgage LLC, you will have a different experience than what you deal with …
In the second week of June, employees at Royal United Mortgage LLC celebrated another victory. We were rated “Top Workplace” for midsized companies, for the …
Employees in our Austin Texas office took time out on last week to participate in a company wellness event at Bull Creek Greenbelt. We’re no …
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Quite a title, yes? But please don’t misunderstand what we’re saying; the reason you need a loan – a new home, 2nd home, remodeling, repair, college or a skillion other reasons – is never boring. Depending on why you are calling us, it’s natural to feel edgy, concerned, apprehensive, excited and even emotional.
Most of us don’t mind taking a number when we’re at the deli counter but getting a mortgage would seem to warrant a little more personal attention. Yet more and more customers tell us that they received better service when they were ordering corned beef than they did from another lender. That’s amazing.
Cecil from Indiana called us with a question that many people have. He was an apartment dweller who wanted to buy his first home and he was saving up for a down payment. Unfortunately, as many people do, he had a large credit card balance that he was slowly paying down while at the same time he was trying to increase his savings account.
I got drafted by my 11-year old grandson to act as chaperone on a camping trip last summer for his baseball team. The little scam artist got me with the old, “Papaw, I can’t go unless you do! Pleassse.” Turns out that’s how all of the prepubescent delinquents conned all of us grey beards…they guilt-tripped us. My daughter thought it was hilarious.
Far too many borrowers have experienced unwelcome surprises, bad practices, sloppy recordkeeping and getting the old runaround when applying for a mortgage. We hear stories every day from customers who were on the verge of giving up because another lender was insensitive to their needs, unresponsive or had them constantly jumping through hoops.
We had a very interesting caller right before the New Year. This wonderfully vivacious, 68-year young girl was inquiring about the best way to use her home equity to pay college tuition…for her. Aggie told our Loan Advisor, “I was married for 32 years, been widowed for 5, and I’ve always wanted to finish school and get my degree.”
Mary started complaining to her husband about things she like in her kitchen. The disposal leaked, the flooring was dated, the pantry was too small, …
Here at Royal United Mortgage LLC, we think we are different from the pack – we stand out. Our philosophy revolves around four words: Integrity …
The official name for a reverse mortgage is a Home Equity Conversion Mortgage (HECM – referred to as a heck-um). A HECM is the only …