Resource Center

Walter from Texas is one of the funniest customers we’ve ever had. In fact, he established new standards for what funny really means – and in the process he reminded us of why we are in this business.

Loan Advisors are the rock stars of the mortgage industry (and ours are going to take some ribbing when the other team members read this). They are the ones in front of the customer, they are the voice of the company, they set the expectations, and all the credit for a good performance usually goes to them.

Who said you can’t have your cake and eat it too? Well, Andy from New Jersey for one. A self-proclaimed pessimist extraordinaire, Andy told our Loan Advisor, “Since warm weather’s coming and a lot of people will want money for home improvements and stuff, most of you guys will raise your fees; even those that don’t are so unpleasant to work with…I’m not sure it’s worth it.”