The Customer Always Says It Best

tip

It’s no secret that we want our customers to know about our values and superior service. We believe that if you get to know us you’ll see that our company is made up of friendly, dedicated and professional people who truly care about you.

Low Rates, Common Sense and Savings

The True Cost of a Bad Mortgage Loan

One of our wonderful customers, Steve Skeptic, told our loan advisor, “A friend said I should call you but I know our current mortgage rate isn’t high enough for me to consider refinancing.  After all, we’re only talking about a 1% difference between what we have and what you are offering!”

The Whole Band Has To Play The Same Tune

Appraisals 101

Loan Advisors are the rock stars of the mortgage industry (and ours are going to take some ribbing when the other team members read this). They are the ones in front of the customer, they are the voice of the company, they set the expectations, and all the credit for a good performance usually goes to them.

Great Service – Great Rates – Great Timing

tip

Who said you can’t have your cake and eat it too? Well, Andy from New Jersey for one. A self-proclaimed pessimist extraordinaire, Andy told our Loan Advisor, “Since warm weather’s coming and a lot of people will want money for home improvements and stuff, most of you guys will raise your fees; even those that don’t are so unpleasant to work with…I’m not sure it’s worth it.”

At Any Age…Think About Retirement

Senior

“I want to talk about how the equity in my house can figure into my retirement plans,” Gina from Minnesota told us. “All that cash will just be sitting there and I should be able to make it work for me.”

Would You Like Ham With Your Mortgage?

What NOT To Do When Purchasing a New Home

Most of us don’t mind taking a number when we’re at the deli counter but getting a mortgage would seem to warrant a little more personal attention. Yet more and more customers tell us that they received better service when they were ordering corned beef than they did from another lender. That’s amazing.