The long July 4th weekend is over. Most of us ooh’d and aah’d at the fireworks until we were hoarse, ate too much, sunned too long and partied too hard. It was a great time!
The long July 4th weekend is over. Most of us ooh’d and aah’d at the fireworks until we were hoarse, ate too much, sunned too long and partied too hard. It was a great time!
Every person in the Royal United Mortgage LLC family had to pass an important biology test before they became a full-fledged member. They were allowed to use reference guides, calculators, pen and paper, fingers and toes, or any other study aid they needed.
“I don’t mind that they got themselves a new pool and claim they don’t have any debt; but walking around with smug looks on their faces all the time is kind of annoying! I’m not a jealous person but why not me?”
After refinancing Teresa’s home she told her Loan Advisor, “I have to admit I was a little nervous about calling you. It’s been 12 years since we bought our home and what little I remember about mortgages would fit under a fingernail. I was intimidated because I thought I wouldn’t understand!”
There are some things in our lives that we just accept as the way things are – but if we thought about them they wouldn’t make any sense. Here are some examples...
One of our wonderful customers, Steve Skeptic, told our loan advisor, “A friend said I should call you but I know our current mortgage rate isn’t high enough for me to consider refinancing. After all, we’re only talking about a 1% difference between what we have and what you are offering!”
People think that a low credit score eliminates any possibility of obtaining a loan; blemishes on their record – high card balances, missed payments, disputed charges and negative comments – will forever deny them access to all financial options.
Walter from Texas is one of the funniest customers we’ve ever had. In fact, he established new standards for what funny really means – and in the process he reminded us of why we are in this business.
Loan Advisors are the rock stars of the mortgage industry (and ours are going to take some ribbing when the other team members read this). They are the ones in front of the customer, they are the voice of the company, they set the expectations, and all the credit for a good performance usually goes to them.
Who said you can’t have your cake and eat it too? Well, Andy from New Jersey for one. A self-proclaimed pessimist extraordinaire, Andy told our Loan Advisor, “Since warm weather’s coming and a lot of people will want money for home improvements and stuff, most of you guys will raise your fees; even those that don’t are so unpleasant to work with…I’m not sure it’s worth it.”
