Privacy Questions

Questions regarding our Privacy Policy? Please fill out the following information and we will respond to your inquiry shortly:

Facts

What does Royal United Mortgage LLC do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Assets and credit history
  • Transaction history and account balances

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Royal United Mortgage LLC chooses to share; and whether you can limit this sharing.
 Does Royal United Mortgage LLC share?Can you limit this sharing?
For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
YesNo
For our marketing purposes—
to offer our products and services to you
YesNo
For joint marketing with other financial companiesNoWe don’t share.
For our affiliates’ everyday business purposes—
information about your transactions and experiences
YesNo
For our affiliates’ everyday business purposes—
information about your creditworthiness
YesYes
For our affiliates to market to youNoYes
For nonaffiliates to market to youNoYes
Royal United Mortgage LLC

How does Royal United Mortgage LLC protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

 

How does Royal United Mortgage LLC collect my personal information?

We collect your personal information, for example, when you

  • Apply for a loan or provide account information
  • Give us your contact information or give us your income information
  • Pay your bills

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

 

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

 

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Royal United Mortgage LLC is affiliated with our parent company; Royal United Financial Services, LLC.

 

Nonaffiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include financial service providers, such as mortgage bankers, securities broker-dealers, and insurance agents; non-financial companies, such as title and escrow companies and appraisal companies; and nonprofit organizations.

 

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Royal United Mortgage LLC doesn’t jointly market.